As one of the leading facial aesthetic centers in Dubai, we are fortunate and proud to have a growing and loyal client base.
However, in order to ensure we can accommodate and respect the time of all our clients, we have implemented a cancellation and no-show policy.
We recognize the time of our clients and staff is valuable and have implemented this policy for this reason.
Any cancellations or no-shows with less than 24 hours of notice will be black listed in our database, and unfortunately will be given less priority for future appointments.
This allows us to ensure all clients are satisfied and that the therapist’s time is respected as well.
Should you wish to cancel or reschedule your appointment,you may notify us at least 24 hours in advance.
Please also note that all appointments require a confirmation the day before the appointment.
Our reservations team will try to get in touch with you via phone, SMS and Whatsapp to confirm your appointment.
Please note that your appointment may be given to a client on our waiting list if your appointment is not confirmed the day before your appointment by 6 PM.
If we are unable to get through to you by the deadline, we will consider the appointment as not confirmed and it will be cancelled.
Thanks for understanding our cancellation policy and cooperating. This allows us to reduce no-shows and ensure all our clients are satisfied and their time is respected.